Career in Knowledge Process Outsourcing (KPO)
Knowledge Process Outsourcing or KPO industry has emerged as one of the highly paid and rewarding career options from last few years. It has excellent earning potential for the candidates with technical and analytical skills in different areas of expertise including engineering, medicine, pharmacy, legal, architecture, finance, economics or journalism. Knowledge process outsourcing (KPO) is referred as a form of outsourcing whereby the knowledge related work is performed in an organization or by a division of the same organization, which may be in the same country or in an offshore location to save the cost. In contrast to the outsourcing of production or manufacturing, KPO has specific focus on knowledge expertise and high-value knowledge based work.
In contrast to BPOs, the KPO professionals are not kept busy in receiving and replying to the customers’ phone calls only. KPO industry involves high-value tasks carried out by organization. KPO industry is always in need of candidates with proficiency in advanced information search, analytical, interpretation and technical skills alongwith the professional and decision-making aptitude. It is one of the growing fields and generating lots of job opportunities for candidates having proficiency in their domain. KPO is not restricted to a particular stream rather it prefers employees from diverse academic backgrounds. It helps in getting different perspectives for delivering quality work to the clients in global market. In last 5 years, there has been a strong requirement of engineers, CAs, doctors, MBAs, lawyers, research analysts, scientific researchers and Ph.Ds.
India has lots of intellectuals to fulfill the growing need of KPO industry in all the fields. In-depth domain knowledge with conceptual understanding is the key to success and growth in a KPO establishment. One can make full use of his/her educational qualifications and can earn a handsome salary package while working in a KPO. Good performers and intelligent candidates have tremendous opportunities in KPO organizations in terms of growth, salary package, managerial responsibilities, positions and designation.